Why is the video grainy (low resolution)?

Our primary obligation to our customers is to identify potential intruders, and through our outputs, attempt to deter them and contact local authorities if that fails. 80% of our units are delivering the video streams over a 3/4G cellular network, so we have a choice of more frames of video or a better picture.

Because we only need to identify an individual and not who they are, we elected for more-frequent frames of video. The standard resolution is 320×240 for viewing. Each camera or system also support local storage, so the system is configured to record at the highest resolution that the camera supports. Most of our cameras support from 800x600 to 5 megapixel with the highest number of cameras used at 1 megapixel.