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Subject

Description

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Change Request for Emergency Contacts During Monitoring Hours(optional)

In the event that our monitoring team needs to contact you in reference to activity on your site during monitoring hours, these are the contacts that we will call.

Primary Emergency Contact Name:

Primary Emergency Contact Phone Number:(optional)

Secondary Emergency Contact Name:(optional)

Secondary Emergency Contact Phone Number(optional)

Security Guard Contact Name

Security Guard Contact Phone Number:

Security Guard Authorized Time(s)(optional)

Change Request for Authorized Activity During Monitoring Hours(optional)

If you would like to make us aware of authorized activity that could potentially be on site (cleaning crews, delivery services, etc), please complete these fields.

Activity Authorized During Monitoring Hours(optional)

Cleaning Crew Authorized Time(s)(optional)

Delivery Service Authorized Time(s)(optional)

Change Request for Rules of Engagement(optional)

The Rules of Engagement lets us know if and when we should contact the Police or the Emergency Contact(s) for activity during monitoring hours.

If Clear Criminal Activity is Observed:

RECOMMENDED: We recommend to contact police department first and then emergency contacts, this avoids delays with police arriving on site.

Site is Gated or Fenced

Site Industry Type

If Vehicle Enters the Site:

RECOMMENDED: We recommend contacting the emergency contacts to avoid potential false police dispatch charges.

If Vehicle / Person Causing Damage to Gate/Fence is observed:

We recommend that if there is an obvious sign of Criminal Activity, we should call Police then PC/SC

If Any Person is seen inside the Building with monitored cameras only and not confirmed as Staff, Cleaning Crew or Guard:

If Any Sign of the Cameras or platforms are being tampered with or moved:

RECOMMENDED: Immediate Calls enhance possibility of arrests/intervention

If Authorized Personnel on Site (unconfirmed) Early/Late is seen: (optional)

If Authorized Personnel on Site is (confirmed)(Call or Safeword):

If Vehicle Enters and Parks:

RECOMMENDED: We recommend contacting the Emergency contacts to confirm activity to avoid potential false police dispatch charges.

If Vehicle Passing Through and Leaving Site (didn't stop):

RECOMMENDED: Would recommend that we only escalate and contact emergency contacts if there is foot traffic near assets.

If Vehicle Passing Through and Leaving Site After 10pm:

RECOMMENDED: Would recommend that we only escalate and contact emergency contacts if there is foot traffic near assets.

If Person/People Passing Through and Leaving Site:

If Person/People Passing Through Site After 10pm:

If Any Person seen accessing the Passenger Compartment, Hood or Trunk of a Vehicle or seen removing Vehicle parts:

If Parked Vehicle Headlights and/or Interior Lights On or Flashing:

If Moving Vehicle Driving Around Lot w/NO Headlights and/or Interior Lights:

If Person/ People loading materials into a vehicle or removing items/equipment from site during Monitored Hours:

If Material Deliveries (with Safeword Call):

If Material Deliveries (Unscheduled/Unconfirmed):

IF Multiple people seen loitering outside of their vehicle:

If Kids playing in the parking lot:

If People working on their vehicles in camera view:

If Skateboarders or Cyclist on the lot:

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