Customer Education & Training
- Self Service - Automated Arm/Disarm Phone System & New Security Pins
- Customer Best Practices for Monitoring
- Onboarding
- Portal Onboarding Video
- Default Site Monitoring Hours
- Default Site Monitoring Protocols
- Pro-Vigil Desktop Portal
- Pro-Vigil Mobile App
- How To Use the Text to Disarm/Arm Service
- Dispatch Customer Best Practices - A Trusted Advisor Perspective
- Daily, Monthly, and Custom Reports
- View Customer Tickets in the Pro-Vigil Help Center