Construction Site Security - Best Practices

• Assets, not Asphalt
  
  How would you answer the most common surveillance question: What are we protecting?
  
  Aim at your assets, where your biggest financial liabilities lie. By looking at your assets, our monitoring team has the best chance to intervene and deter crime.
  
  
• People > License Plates
  
  Pro-Vigil surveillance is uniquely structured to monitor vehicles and people who linger on your property during designated monitoring hours.
  
  With our Sirens, Strobes, Live Monitoring, and Dispatchers, we proactively observe activity, review your protocols, and act accordingly. However, our ability to intervene and deter crime is limited when cameras are only pointed at entrances and exits.
  
  
• You Move, We Move
  
  As your project progresses, plan to bring us along. As you hit project milestones, share target dates and locations with our Customer Success Team. We will proactively schedule our relocation technicians to keep pace with your project. 
  
  
• Keep Your Phone at the Ready
  
  Pro-Vigil notifications are quick, informative, and plentiful. We will always opt to overcommunicate as opposed to suppressing notifications and possibly leaving your site at risk.
  
  Select two site-level monitoring contacts who won’t be easily overwhelmed by calls and texts from our monitoring teams. As we get used to working together, we can adjust protocols as often as needed. 

Resources

Lightning-fast support

Pro-Vigil employs an international workforce with various teams to handle every possible type of support request. We offer three ways to connect for the quickest resolution:

Email: customer.support@pro-vigil.com
Phone: (866) 616-1318
Ticket: Create a Ticket

Access the Customer Portal

Did you know you can access your live camera feeds, look at recent deterrent and intervention clips, and review your hours, protocols, and contacts all on our customer portal?

Download the app (Apple or Google Play) or visit portal.pro-vigil.info to get started.

Don’t have an account? Contact our support team, and we’ll provide login credentials. 

Get Ready for Performance Reports

Our Customer Success Team pulls site and group activity reports that showcase Pro-Vigil’s monitoring performance. While this information is presented, we take the time to understand the value of a loss so we can share real-time ROI specific to your project, region, and/or area.

Be on the lookout for the performance review calendar invite from our Customer Success Team.